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Hey how’s it going?

I’m ok. I’m really sorry to interrupt right now. I know you must be super busy.

I’m just calling because I really need your help. I need you to come home right now. Is that possible?

Everything’s fine. There’s just a situation here and I really need your help and it can’t wait. Can you come home right now?

Ok. How long do you think it will take you to get here?

Oh my god. I seriously can’t thank you enough.

I really hope I didn’t ruin your night. If you’re with people please apologize for me. It’s just an emergency. Can you call me when you get here?

Ok. Thank you. See you in a few minutes.

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Meet The Team: Katherine, Customer Service Representative

Welcome to the Flare Spotlight, where we introduce you to the all the members of our small (but mighty) team. Meet Katherine, Flare's Customer Service Representative.

 

Tell us a little about yourself.

Hi, I’m Katherine, and I'm from Jersey! I'm a big fan of the outdoors and True Crime podcasts are my jam. 

What do you do at Flare?

I am a customer service representative here at Flare, meaning I'm the person who speaks directly with Flare customers throughout their user journey. 

What do you enjoy about the work that you do at Flare?


I love getting face time directly with our customers and hearing their stories about how Flare has directly impacted their lives.

What does safety mean to you?


Safety, to me, means having the confidence to live exactly how I want to and having the freedom to be myself. 

Describe yourself in 3 words.


Loyal, creative, honest.

What values are most important to you and why?


The values that I find most important are integrity, kindness, and gratitude.

Best sandwich ever. What's on it?

It would have to be a classic Jersey Italian sub! Pepperoni, capocollo, salami, and provolone cheese, with lettuce, tomato, onions, hot peppers, salt, pepper, oregano, oil, and vinegar. 

If you could have a superpower, what would it be?

I would have to choose flying – a little ironic, because I am very afraid of heights.

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