What smartphones are compatible with Flare 2.0?

Is the charm waterproof or water resistant?

The Flare 2.0 Waterproof Band and Pouch are engineered for maximum durability.  These products are IPX8 rated, ensuring they are fully waterproof and have been tested to withstand immersion in water up to 1 meter deep for up to 30 minutes.

All other Flare devices are not waterproof, but they are sweat and weather-resistant.  So it should be fine if you get caught in the rain or if you’re sweating from a workout, but we don’t recommend wearing it in the shower or submerging it in the water.

Do I need to have my cellphone with me?

Yes. The Flare component uses a Bluetooth® connection with a paired smartphone that can be up-to 30 feet away.

How does the alert get sent?

The Flare charm contains hidden technology.  The charm uses a Bluetooth connection with a paired compatible smartphone that can be up to 30 feet away.  Depending on the phone, the range will be much farther.  Upon double-pressing your charm, an alert will be sent out to your emergency contacts letting them know that you need help and are in an emergency situation.  It shares your live GPS location and it can also optionally contact 9-1-1.  

Do I need to charge the battery?

No!  We did not want to burden you with yet another accessory you have to remember to charge.  Our product is designed to have a long-lasting battery life so you never have to worry about charging it.  We guarantee one year but it can last between two to three years depending on usage.